2026 Bank holidays

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• Read the RIVIAM Multi-agency Referral hub service user guide

  The purpose of this document is to provide a guide for users of RIVIAM’s Multi-agency Referral Hub Service. The first part of the guide explains the benefits of the service and how it can be used. It then takes you through each aspect of the service ...

• Support Checklist and FAQs

  Support Checklist The following flowchart shows the steps to follow before raising a support request with RIVIAM or your IT department. To note, the RIVIAM support email address is support@riviam.com. Q: What should I check before raising a support ...

• How do I raise a technical support request?

  Please email RIVIAM Digital Care at support@riviam.com. Please submit your support request without including unnecessary personal data. If you need to share sensitive data to resolve your query, please use a secure method, such as Password-protected ...

• support@riviam.com

  If you encounter any issues, please contact us at support@riviam.com

• How to activate your RIVIAM account

  <br> When new users are set up on RIVIAM, they will automatically receive an activation code at the email address provided. If you haven’t received this email, please check your spam or junk folder. If you still haven't received the activation ...