Background colour coding of referrals
Discharge referrals that have passed their expected discharge date and have a red overall RAG status will have a yellow background and a clock icon.
Discharge referrals that have not passed their expected discharge date will have a white background colour.
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Referrals page overview
<br> The Referrals page gives you an overview of all the referrals in RIVIAM and the service provider organisations (pods) that the user has been assigned to. Image: Referrals page example Referrals dashboard The Pathway Centre is accessible to ...
Track a discharge referral
Home Page in RIVIAM: Use the Home page in RIVIAM to find out information and use the shortcuts to help manage: A current work list. Recently accessed referrals. Please note that Discharge users are not directly assigned to referrals so these lists ...
How to manage referrals on the Referral Dashboard
This article will teach you how to manage referrals on the referral dashboard. This covers: Viewing the referral dashboard Locking and unlocking a referral Setting a referral priority Recording an event / creating a clinical note Progressing to the ...
Read the RIVIAM Multi-agency Referral hub service user guide
The purpose of this document is to provide a guide for users of RIVIAM’s Multi-agency Referral Hub Service. The first part of the guide explains the benefits of the service and how it can be used. It then takes you through each aspect of the service ...
Reassign pathways
If you decide that a referral needs to be reassigned to a different pathway (or you are reassigning referrals from the Unallocated Referrals pathway), you can do this by clicking the “Reassign Pathway” button on the right-hand side of the referral ...