Confirmation page

Confirmation page

If the referrer selects 'Submit', a referral confirmation page will appear. The referrer will see a list of the referrals that have been created based on the responses completed on the referral form. If there are multiple referrals for the same person, the referral number will be the same with sequential numbers at the end of the referral reference.

Image: Confirmation page example

The referrer will also be able to see which organisation (pod) the referral has been referred to and which service line requested.

The referrer will receive confirmation of the referral submitted by email. SMS notifications can be set up as specified by the customer.

The email confirmation includes the referral numbers and the organisations they have been assigned to.


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