Contacts landing page
Select the 'Contacts' tab in the top menu. Here you will find the contact's information and use shortcuts to help you perform your role.
This includes:
- Last 10 contact subscriptions – shows the contact records you have subscribed to.
- Recently accessed contacts – shows the contact records that you have recently visited.
- Contact knowledge base – will display useful articles and news.
Image: Contacts tab - Contacts page
Related Articles
Referral contacts
In this section, the user can add a new contact or remove/edit an existing contact. Image: Contacts button Select 'Referral Contacts' from the left-hand menu. To add a new contact, select 'Add Contact', enter the details, and select 'Save'. To remove ...Contacts page overview
If the person or contact is unknown to the user, the user should use the Contact page to begin the referral process. There are three ways you can use the Contact page: Step 1 - Search for a contact – the first step is to find the person in RIVIAM. If ...Online referral form
When a patient is admitted to the hospital, the Discharge Liaison Officer or Ward Nurse can complete an online referral form to identify the support and care a person may require, enabling them to be discharged from the hospital. Using one form, ...Read the RIVIAM Multi-agency Referral hub service user guide
The purpose of this document is to provide a guide for users of RIVIAM’s Multi-agency Referral Hub Service. The first part of the guide explains the benefits of the service and how it can be used. It then takes you through each aspect of the service ...Referrals page overview
The Referrals page gives you an overview of all the referrals in RIVIAM and the service provider organisations (pods) that the user has been assigned to. Image: Referrals page example