RIVIAM Multiagency - Homepage
Home page overview
Use the Home page in RIVIAM to find out information and use shortcuts to help manage.
- A current work list: shows the referrals that are locked for you.
- Recently accessed referrals.
Related Articles
Read the RIVIAM Multi-agency Referral hub service user guide
The purpose of this document is to provide a guide for users of RIVIAM’s Multi-agency Referral Hub Service. The first part of the guide explains the benefits of the service and how it can be used. It then takes you through each aspect of the service ...A referral via the Hospital Discharge Service
<br> When a patient is admitted to the hospital, the Discharge Liaison Officer or Ward Nurse can complete an online referral form to identify the support and care a person may require, enabling them to be discharged from the hospital. ...Referrals page overview
<br> The Referrals page gives you an overview of all the referrals in RIVIAM and the service provider organisations (pods) that the user has been assigned to. Image: Referrals page example Referrals dashboard The Pathway Centre is accessible to ...Contacts page
Contacts landing page Select the 'Contacts' tab in the top menu. Here you will find the contact's information and use shortcuts to help you perform your role. This includes: Last 10 contact subscriptions – shows the contact records you have ...RAG status
Referrals in a Pathway or Pod have an [R]ed, [A]mber and [G]reen status that is calculated by the number of hours since the referral was received and the working hours for the service. For example, the working hours might be 9 am to 5 pm Monday to ...