Waitlist Management - Homepage

Overview  

Once logged in, the Homepage will be displayed.

Here, you can view shortcuts to the following:

1. Current work list – shows the patient records that are locked by you and cannot be changed by other users.
2. Recently accessed referrals – shows the patient referrals that you have recently visited.
3. RIVIAM News – provides information about RIVIAM.
4. RIVIAM Support – link to the RIVIAM support desk (coming soon).

 

Image: Homepage example.

• Related Articles

• Waitlist Management User Guide

  Please click on the link to view or download the Waitlist Management User Guide

• Waitlist Management: What it is and its benefits

  Waitlist Management is a service designed to help healthcare providers efficiently track, manage and act on patient waitlists, improving service delivery and patient satisfaction. It offers a clear and organised view of patient waitlists by ...

• How to log-in the waitlist management

  Overview To log into the Waitlist Management interface, you will require a secure HSCN or whitelisted IP address. Your organisation will provide the login URL to access Waitlist Management on RIVIAM Web. This URL is not publicly shared, so please do ...

• Patient single-view

  Once you have chosen a patient, see a list of their waitlists and appointment statuses. Each waitlist listed will be labelled based on the: Urgency of the referral (Urgent or Routine) The referral reference number The status of the appointment - ...

• Waitlist overview dashboard

  The Waitlist overview dashboard is the default view when you open the Waitlist page and provides a high-level summary of each contract area. It displays the number of initial and follow-up referral appointments, categorised as urgent or routine. A ...