Forgotten Password RIVIAM Web

Forgotten Password RIVIAM Web


Please follow these step-by-step instructions if you are logging into RIVIAM Web:
  • Enter the RIVIAM website URL provided by your management team.
  • The RIVIAM Web login page should appear:




  • Enter your username/email address.
  • If you have already received an activation code by email, then please select "activate a new code" under the log-in button. If you require an activation code, then please select "forgotten password". A new page will appear:

  • Enter your Email address.
  • Check your email Inbox for a RIVIAM Activation Code.  If the email does not appear, please also check your Spam Folder. 
  • Enter the activation code in the field.
  • Enter your mobile telephone number.

  • Create a password and select "Complete Setup".
  • The login page will load.
  • Enter your username and password and log in. 
  • Some customers have a two-step authentication process.  An SMS code will be sent to the mobile number you entered. Use this code to log in. The code is valid for up to 8 hours.