I am having trouble logging into RIVIAM
If you are getting "Error: Failed to find your username or password", this means your credentials or password are not correct. Try to log in again, and do not let your browser prefill the fields for you.
Image: “Error: failed to find your username or password”
If you still can't log in, then please request a new activation code using the "Forgotten Password" under the Login button. This will automatically send a new activation code to that email address. Please check your spam/junk folder. Then follow the steps, filling in the requested fields.
Image: “Forgotten password” link
If, after this, you are still experiencing issues logging in, contact RIVIAM Digital Care at support@riviam.com
Related Articles
Forgotten Password RIVIAM Web
<br> Please follow these step-by-step instructions if you are logging into RIVIAM Web: Enter the RIVIAM website URL provided by your management team. The RIVIAM Web login page should appear: Enter your username/email address. If you have ...
Troubleshooting logging into RIVIAM
If you have not activated your account before, there might be a few reasons why you are having issues logging into RIVIAM: 1. You are not accessing the URL via a secure network. Please check your connectivity and contact your IT team regarding this. ...
Forgotten password
<br> 1. To reset your password or request a new activation code, please click the "Forgotten password" link under the "Login" button: Image: RIVIAM web “Forgotten password” link 2. You will then be sent to a new page. Fill in the field with the ...
How to log into RIVIAM Web
<br> Please follow these step-by-step instructions if you are logging into RIVIAM Web: Enter the RIVIAM website URL provided by your management team. The RIVIAM Web login page should appear: Enter your username/email address. If you have ...
How to activate your RIVIAM account
<br> When new users are set up on RIVIAM, they will automatically receive an activation code at the email address provided. If you haven’t received this email, please check your spam or junk folder. If you still haven't received the activation ...