Immunisations team booking an appointment at a community clinic for a child

Immunisations team booking an appointment at a community clinic for a child

This functionality enables customers who are using bookable immunisation programmes to allow the immunisation team to book appointments for existing consents.

The "Book an appointment" button will become accessible if the child:

  • Has a consent status of "Consent given" or "Consent not given".
  • The child has not already received the vaccine.
  • The child does not already have an existing booking in a clinic.

The "Book an appointment" button will be disabled if the child's consent.

  • Has been outcomed as "given" with the vaccine already.
  • Has been "declined out of cohort" or "clinically declined".
  • Has an existing booking.

    Image: Book an appointment button

 

Once you click the "Book an appointment" button, a new tab opens. It will show at the top the clinician's name and the referral number of the child you are booking the appointment for:

 

Image: Bookable eConsent - header

 

Please ensure those details are correct; sometimes browsers do cache.

Fill in the booking details. Once submitted, the booking information will appear in the referral timeline: If booked by a nurse, their name will display in the section "Created by". If booked by the external link, "RIVIAM" will appear instead.

 

Image: Timeline event of the booking being done by nurse “Karen” and then SMS messages sent.

A booking symbol will also appear next to their name in the school list, indicating that this child has a booking at a community clinic.

Image: Booking symbol

 

Warning
Please note: If a child has a booking in a clinic, and the Immunisations team generate a clinic for the school the child attends, the child's name will be excluded from the clinic list.

When the Immunisations team generate a clinic for the bookable clinic, the child's name will appear on that clinic list. 


Notes
Please note: RIVIAM automatically allows children with elapsed bookings -who have not been vaccinated- to either be included in future school clinic lists or rebooked into another community clinic.  

The booking flag symbol on the Consents Received page will only be displayed for upcoming bookings.  We have also incorporated this into the Consents Received and Outstanding Vaccinations reports. 



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