PDF copy of the referral
A PDF copy of the referral will be attached to the referrer's confirmation email.
The documents section of the patient record will show a PDF attached to the referral. The PDFs will be visible for referrals submitted via the customer website, the Service Directory, and the Discharge Service.
Please note: Referrals created from RIVIAM (Workflow) will not have a PDF in the documents section within the patient record.
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Read the RIVIAM Multi-agency Referral hub service user guide
The purpose of this document is to provide a guide for users of RIVIAM’s Multi-agency Referral Hub Service. The first part of the guide explains the benefits of the service and how it can be used. It then takes you through each aspect of the service ...A referral via the Hospital Discharge Service
<br> When a patient is admitted to the hospital, the Discharge Liaison Officer or Ward Nurse can complete an online referral form to identify the support and care a person may require, enabling them to be discharged from the hospital. ...Track a discharge referral
Home Page in RIVIAM: Use the Home page in RIVIAM to find out information and use the shortcuts to help manage: A current work list. Recently accessed referrals. Please note that Discharge users are not directly assigned to referrals so these lists ...Opening the referral from the Discharge dashboard
In the Discharge dashboard, you will see the list of patients with a Discharge referral. You can search by name, discharge status, and Ward. If the user clicks on a referral, it will open another page giving more detailed information. Image: ...Create a referral via an internal form in RIVIAM Workflow or the Service Directory
<br> There are several ways to create a new referral whilst logged in to RIVIAM Workflow. The diagram below gives instructions on creating a new referral depending on whether the person or the Contact is already known to RIVIAM. Please ...