PDF copy of the referral
A PDF copy of the referral will be attached to the referrer's confirmation email.
The documents section of the patient record will show a PDF attached to the referral. The PDFs will be visible for referrals submitted via the customer website, the Service Directory, and the Discharge Service.
Please note: Referrals created from RIVIAM (Workflow) will not have a PDF in the documents section within the patient record.
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Read the RIVIAM Multi-agency Referral hub service user guide
The purpose of this document is to provide a guide for users of RIVIAM’s Multi-agency Referral Hub Service. The first part of the guide explains the benefits of the service and how it can be used. It then takes you through each aspect of the service ...Online referral form
When a patient is admitted to the hospital, the Discharge Liaison Officer or Ward Nurse can complete an online referral form to identify the support and care a person may require, enabling them to be discharged from the hospital. Using one form, ...I cannot download my referral's PDF
When submitting a new referral, referrers will receive a confirmation email with the unique referral number and initials of the patient. Please note that the download link is security-protected, so if you try to download the link too many times or ...Create a new referral for a person
From the people search results, the user can create a new referral for that person. In the 'People' tab, search for the person needed. Click on the 'Select person' link. Image: People tab - Select person link To create a new referral, select the 'New ...Do I get a copy of the referral form?
Once you have submitted a referral, you will receive an email to let you know we have received your referral and that we are processing it. This email contains a unique reference number enabling you to track the referral. If you are having issues ...