RAG status

Referrals in a Pathway or Pod have an [R]ed, [A]mber and [G]reen status that is calculated by the number of hours since the referral was received and the working hours for the service. For example, the working hours might be 9 am to 5 pm Monday to Friday. This can be configured for each service, in line with their referral KPIs. 

 

Image: RAG status example

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