Referrals page overview

The Referrals page gives you an overview of all the referrals in RIVIAM and the service provider organisations (pods) that the user has been assigned to.

Image: Referrals page example

• Related Articles

• RIVIAM Multiagency - Homepage

  Home page overview Use the Home page in RIVIAM to find out information and use shortcuts to help manage. A current work list: shows the referrals that are locked for you. Recently accessed referrals. Image: Homepage

• Contacts page overview

  If the person or contact is unknown to the user, the user should use the Contact page to begin the referral process. There are three ways you can use the Contact page: Step 1 - Search for a contact – the first step is to find the person in RIVIAM. If ...

• Referrals dashboard

  The Pathway Centre is accessible to users with specific roles, so not everyone will see it. It shows data and graphs on the distribution and number of referrals received/updated per day, week, and month. You can filter down specific dates here. ...

• Read the RIVIAM Multi-agency Referral hub service user guide

  The purpose of this document is to provide a guide for users of RIVIAM’s Multi-agency Referral Hub Service. The first part of the guide explains the benefits of the service and how it can be used. It then takes you through each aspect of the service ...

• Online referral form

  When a patient is admitted to the hospital, the Discharge Liaison Officer or Ward Nurse can complete an online referral form to identify the support and care a person may require, enabling them to be discharged from the hospital. Using one form, ...