RIVIAM App: I have a red banner at the top of the screen, can I still use the app?

If there is no internet connectivity, you can continue to use RIVIAM’s Immunisations Mobile application offline. When connectivity is reestablished, the outcomes will be updated in RIVIAM Web. 

However, it’s important to check with each child being immunised to ensure they have not already received the vaccination at the clinic. Children may come back to the clinic and present themselves to a different member of staff, and be vaccinated for a second time. Asking the child directly and cross-referencing with colleagues should prevent any potential risks of double vaccinations. 

After the session, make sure your messages do come through and always double-check the school stats under the "Vaccination Status" section:

Image: RIVIAM web, check the vaccination status

You can also check outcomes on the Mobile Clinic Management Dashboards in RIVIAM Web to ensure that all outcomes have been successfully processed.

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