Related Articles
Support Checklist and FAQs
Support Checklist The following flowchart shows the steps to follow before raising a support request with RIVIAM or your IT department. To note, the RIVIAM support email address is support@riviam.com. Q: What should I check before raising a support ...
How do I raise a technical support request?
Please email RIVIAM Digital Care at support@riviam.com. Please submit your support request without including unnecessary personal data. If you need to share sensitive data to resolve your query, please use a secure method, such as Password-protected ...
A person is leaving my organisation, how do I remove them from RIVIAM?
Please email RIVIAM Digital Care at support@riviam.com with the person's complete name and email address and we will remove their roles so they cannot access RIVIAM.
How to activate your RIVIAM account
<br> When new users are set up on RIVIAM, they will automatically receive an activation code at the email address provided. If you haven’t received this email, please check your spam or junk folder. If you still haven't received the activation ...
How to activate your RIVIAM account
<br> When new users are set up on RIVIAM, they will automatically receive an activation code at the email address provided. If you haven’t received this email, please check your spam or junk folder. If you still haven't received the activation ...