If you decide that a referral needs to move pathways (or you are working in the Unallocated Referrals pathway), you can do this by clicking the “Reassign Pathway” button on the right-hand side of the referral dashboard (under “Actions”):
This will allow you to:
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Select the pathway to which you would like to move the referral to.
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Select the appropriate step within that pathway (i.e. received an email, awaiting more information, upload to TPP Systm1).
You also need to provide a description to support this decision:
Once a referral has been re-assigned, it will appear in the pathway centre and referral dashboard of the new pathway. This will include the date, time, who the referral was re-assigned by, and which pathway it has come from.
It will also appear as a step in the referral dashboard timeline:
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