Below the distribution graphs, the user will see an overview of all the organisational pathways they have access to. These are sometimes referred to as organisational Pods. The user will only be able to see the referrals that have been assigned to their individual Pods. If a user tries to access a referral in Pods that they do not have permission to access, they will receive an unauthorised message.
The names of the Pods correspond to the name of the organisation or services provided. By selecting the Pod, the user will be able to navigate into the individual Pod dashboard.
Please Note: A partnering organisation is only given user rights and permissions to access the referrals that have been assigned to their Pods. They may see referrals have been raised for other partnering organisations but will not be able to access them unless they have permissions set up by RIVIAM to do so.
User rights can only be amended by RIVIAM Support Team with authorisation from the customer management team.