Duplicate consents
When parents complete a consent form for their child, RIVIAM checks to see if there is an existing consent form for that child. This significantly reduces the number of duplicate consents received by the immunisations team. If a parent wants to change their consent, then they will be asked to contact the immunisations team directly to make any changes.
However, if users see a referral flagged as a duplicate, there are a few points to consider.
- Duplicate referrals do not have a vaccination record. The Immunisation tab of a Duplicate will look like this:
Only the Primary consent will have the vaccination record, so the details of the primary consent will appear on a clinic spreadsheet or mobile clinic list.
- If the parent submits another eConsent with the same information as the Primary, RIVIAM will flag this in the duplicate consent step.
- If the parent submits another eConsent for the same child but says the child attends a different school, the second consent received will be flagged as a duplicate.
- If the parent submits another eConsent with yes answers to student history questions, RIVIAM will still flag this as a duplicate, but it will be a duplicate- triage of consents step. Further triage is required for these consents.
Related Articles
Consents not appearing in the clinic spreadsheet or iPad
The main reasons that a referral doesn't appear on the clinic sheet are: The consent has been received after the clinic has been generated. Please ensure all consents are triaged before downloading your clinic on the iPad or downloading the clinic ...What do the triage steps mean?
Ready: This is the default step if the demographic details have matched those on NHS Mini Spine, and no other answers to questions on the eConsent have triggered further checks, the patient is ready to be immunised: Image: The ‘Ready’ step example ...Where to find consents needing triage
There are two views clinicians can use to determine which consents received need to be triaged. By programme across all schools By individual school or clinic 1. By programme across all schools To view consents received across all schools and what ...Flagging Similar Consents
Occasionally, parents submit two consents for the same child with slightly differing demographics. This means the system does not flag them as duplicates and creates two primary records that actually refer to the same child. This can occur when the ...View referral
The Referral Navigator is presented with the referral associated with a patient's waitlist record, where you can access information, such as: The referral header displays the patients: Demographics, including Name, address, postcode. Date of birth. ...