Registration

The School-Aged Immunisations Team will invite the school administrator to register an account on RIVIAM School Portal.  When the email address has been added, RIVIAM will send the user the following registration email.

Figure 1: School Portal registration email invitation

To register, please select the link on the email to go to the sign-up page.

Please Note: Should you have any difficulties with the sign-up process, please contact the Immunisations Team to check your login credentials. Should further technical support be required, they can direct you to RIVIAM Support Team support@riviam.zendesk.com and our team will be happy to assist you.

After being added to the system and receiving your registration email, the link from the registration email will open the School Portal Sign-Up page as follows:

Figure 1: Registering your account page

To sign-up for School Portal

1. Enter your email address.
2. Enter a password of at least 12 characters, including a combination of capital letter(s), number(s) and a symbol(s).
3. Enter the same password to confirm the password you would like to use.
4. Select Sign-up.

Please Note: You have the option to login in using Google Chrome or Microsoft 365. Please note that your email address must be name specific rather than a general group email address (e.g., admin@ or office@)

Verify your Email Address

Once sign-up has been completed you will see a notification to verify your email address:

Figure 2: "Verify your E-mail Address" page

Go to your email inbox where you will receive the following email:

Figure 3: Verify your email address email

Click "here" to verify your email address. Another page will open and select the blue button that says "Confirm":

Figure 4: "Confirm E-mail Address" page

This will then open the School Portal Login Page. Just login with your new credentials. A two factor authentification code will be sent to your mobile number, the one registered by the Immunisations team. Submit this code and now you will be able to see the Home page.