Setting up on RIVIAM
Referral management
Immunisations: Triage
Immunisations: Clinic Setup
Immunisations: Running Clinics with the spreadsheet
- What Happens If a Child Turns Up Who Doesn’t Have a Consent Form On The System?
- What Happens If a Child (Who Has a "Yes" Consent) Becomes Unwell On The Clinic Day?
- What Happens If a Child Refuses The Vaccine, But Later Decides To Have It?
- What Happens If a Child Has An Issue Post Vaccination – e.g. Faints Or Has An Anaphylactic Reaction?
Immunisations: Running clinics with the RIVIAM iPad app
- RIVIAM App: How Bank Staff Can Make Use Of The App?
- RIVIAM App: How Does The App Sync With Various Clinicians?
- RIVIAM App: When Does The Parent Get Notified That Their Child Has Been Immunised?
- RIVIAM App: How Do You Know If You Are Offline?
- RIVIAM App: What Happens If There Is No Network Connectivity?
- RIVIAM App: There Is Internet Connectivity But You See That Outgoing Messages Are Still Queueing Up
Immunisations: Reporting Outcomes
Technical issues
- 502/504 Bad Gateway
- How Do I Raise a Technical Support Request?
- I've Received An Internal Server Error
- I Have An Issue With The SSL Certificate On RIVIAM
- I Am Having Trouble Logging Into RIVIAM
- I Am Having Trouble Uploading My Clinic Spreadsheet