Duplicate consents

When parents complete a consent form for their child, RIVIAM checks to see if there is an existing consent form for that child. This significantly reduces the number of duplicate consents received by the immunisations team. If a parent wants to change their consent, then they will be asked to contact the immunisations team directly to make any changes.

However, if users see a referral flagged as a duplicate, there are a few points to consider.

• Duplicate referrals do not have a vaccination record. The Immunisation tab of a Duplicate will look like this:

Only the Primary consent will have the vaccination record, so the details of the primary consent will appear on a clinic spreadsheet or mobile clinic list.

• If the parent submits another eConsent with the same information as the Primary, RIVIAM will flag this in the duplicate consent step.
• If the parent submits another eConsent for the same child but says the child attends a different school, the second consent received will be flagged as a duplicate.
• If the parent submits another eConsent with yes answers to student history questions, RIVIAM will still flag this as a duplicate, but it will be a duplicate- triage of consents step. Further triage is required for these consents.