How do I add a new user?

Please contact the relevant manager within your organisation to request the addition of a new user and tell them when they will need access to RIVIAM.

Authorised managers should raise a support ticket at support@riviam.zendesk.com requesting the user be added to the system. Their instructions should include the new user's full name, email address, and which service or RIVIAM instance they need access to.

Once received, we will be able to set up their RIVIAM account.

The customer will need to allocate new users to the correct hub and schedules, as advised here.