Referral Email Confirmation and PDF

Email confirmation

If required, the referrer will receive confirmation of the referral submitted by email. Email and SMS are configurable by customer requirements.

The email confirmation includes the referral numbers and the organisations they have been assigned to.

Figure 1: Email confirmation of the referral submitted

There is a link to the RIVIAM login page where the referrer can log in to monitor the progress of the referral.

The email contains the service provider's contact details and a link to their Privacy Policy.

There is a PDF copy of the referral attached to the confirmation email.

PDF of the referral

A PDF copy of the referral will be attached to the referrer’s confirmation email. This will detail the responses given on the online referral form and the list of referrals created by submitting this form.

Figure 2: PDF example of referral

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