Appointments page

The Appointments page allows you to book a new appointment or view/cancel any existing appointments. You can use the filters at the top right to view either

• Upcoming appointments
• Past appointments
• Cancelled appointments.

Book a new appointment

The ‘Book now’ or Book a new appointment’ button will start the appointment booking process as shown below, where you can:

• View a list of referrals where you have been invited to book an appointment.
• Choose the location of your appointment.
• Choose a date for the appointment.
• Choose a clinic slot time.
• Choose the clinician.
• Review and request your appointment.

The experience is very similar to that explained above when booking as a guest.

View appointment details, documents and location

Appointment details, documents and location.   To view the details of an appointment, select the appointment you wish to view, and on the right-hand side, the appointment details will appear. There are additional filters where ‘Details’ is the default view; however, you can change it to view any supporting documents relevant to this appointment (coming soon) or details of the appointment location.

Cancel an appointment

If you would like to cancel your appointment, select the appointment you wish to cancel. The appointment details will appear, and a red cancel appointment button will be at the bottom. Select this to cancel the appointment. You can then rebook your appointment by selecting ‘Book appointment’ at the top right of the screen.

You will receive an email and/or SMS confirming your cancellation.

As soon as your referral is ready to re-book, you should receive an email and/or SMS. This may be immediate.