How do I add a new user?

Please contact the relevant manager within your organisation to request to add a new RIVIAM user and confirm when they will need access.

We will need a written request from the manager service and they need to send the new user's complete name, email address and which service or instance they need access to.

Once received, we will be able to set up their RIVIAM account.

Direct line managers from immunisations programs then need to allocate new users to the correct hub and schedules as advised here.