If the outcome was completed using the app then the clinical staff would be able to manually update the record on RIVIAM. This wouldn’t be automatically uploaded to SystmOne/TPP – it would require follow-up by the clinical staff.
If the outcome hasn’t been completed on the app, or the clinical staff are using the spreadsheet, they can record the incident in the notes. In this case, when the outcomes are uploaded to RIVIAM, SystmOne/TPP would be updated with details of these issues.
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