Referrals dashboard

The Pathway Centre is accessible to users with specific roles, so not everyone will see it. It shows data and graphs on the distribution and number of referrals received/updated per day, week, and month. You can filter down specific dates here. 

 

Image: Referrals dashboard example

• Related Articles

• Online referral form

  When a patient is admitted to the hospital, the Discharge Liaison Officer or Ward Nurse can complete an online referral form to identify the support and care a person may require, enabling them to be discharged from the hospital. Using one form, ...

• Referrals page overview

  The Referrals page gives you an overview of all the referrals in RIVIAM and the service provider organisations (pods) that the user has been assigned to. Image: Referrals page example

• RIVIAM Multiagency - Homepage

  Home page overview Use the Home page in RIVIAM to find out information and use shortcuts to help manage. A current work list: shows the referrals that are locked for you. Recently accessed referrals. Image: Homepage

• Referral contacts

  In this section, the user can add a new contact or remove/edit an existing contact. Image: Contacts button Select 'Referral Contacts' from the left-hand menu. To add a new contact, select 'Add Contact', enter the details, and select 'Save'. To remove ...

• Read the RIVIAM Multi-agency Referral hub service user guide

  The purpose of this document is to provide a guide for users of RIVIAM’s Multi-agency Referral Hub Service. The first part of the guide explains the benefits of the service and how it can be used. It then takes you through each aspect of the service ...