How to log-in the waitlist management – RIVIAM Digital Care: Platform for care co-ordination

Overview

To log into the Waitlist Management interface, you will require a secure HSCN or whitelisted IP address.

Your organisation will provide the login URL to access Waitlist Management on RIVIAM Web. This URL is not publicly shared, so please do not use a search engine to find the link.

New users

When you are set up as a new user, you will automatically receive an email containing an activation code to activate your account.

Upon receiving this, please load the RIVIAM Web log-in page and select Activate a new code under the login button.

Please follow the on-screen instructions and set up a password. You should then be able to log in using your login credentials.

We have developed some helpful training resources which will help you.

How to activate your RIVIAM Account
Forgotten Password

Please note that the activation code is valid for up to 12 hours. To request a new code, please select Forgotten password and follow the on-screen instructions.