How to Use the App in Clinics

This section contains details of how to use the app during clinics. At the bottom are two videos which cover:

1. How to view clinics on the home page and select a child
2. How to view clinics in the diary and select a child

Understanding the Home Page

The Home Page provides a summary of who the logged in user is, the number of messages currently being processed and a list of clinics. At the bottom of the page is a set of icons that are always visible and allow the user to navigate to the Home Page or diary view.

The clinic appears on the Home Page

The clinic will appear on the Home Page and can be selected from here. A figure on the right-hand side represents the number of consents per clinic (in a blue circle).

Home Page Messages

The Home Page also shows the last time RIVIAM communicated with the mobile device, ‘Incoming’ messages (received to the mobile app) and ‘Outgoing’ messages (sent from the mobile app). Outcome messages are the outcomes you are recording for each child during the clinic.

IMPORTANT; Please make sure the outgoing message figure is 0 as this indicates all your outcome updates have been successfully sent to RIVIAM.

If you do not have network connectivity, you will see outgoing messages queueing up and these will be sent as soon as you do have internet connectivity.

The clinic appears in the diary view

Click on the diary icon in the footer and you will see the available clinics for your current date.

To open the diary view, you will need to pull down the tab under your current date (circled in blue).

All clinics will appear as a blue dot under the scheduled day as shown in the figure below.

Check clinic details

Click on the scheduled day and you will see an overview of the clinic. This will show the school name, address and time slot as shown in the figure below. A figure in the right-hand corner represents the number of consultations per clinic (in a blue circle).

Clinic Page

Click on the clinic (from the Home Page or diary view) and you will be taken to the Clinic Page. At the top of this page, you will see the school’s address and clinic schedule time. This page provides a really easy way of seeing the status of the clinic and allows the clinician to search for patients.

Synchronising lists

If multiple clinicians are all working from the same clinic list and are connected to the internet, RIVIAM will update all the lists automatically. This allows the clinic to see in real-time how many immunisations are left to complete.

School details

The school details section shows the name of the school and its address. The address is selectable and will cause Apple Maps to load. The date and times of the immunisation are also shown.

Apple Maps can be used to navigate to the school. This uses the installed software from Apple.

Vaccination summary table

The summary table summarises each vaccination type the vaccinations: ‘Given’, ‘Not given’ and ‘Waiting’.

‘Given’ highlights the children who have been given an immunisation. ‘Not given’ are children who have declined the immunisation.

‘Waiting’ is the children left on the list who have not had an outcome of ‘Given’ or ‘Not given’.

Clinic list selectors

The list selectors drive the list of children shown. If the user clicks the ‘Waiting’ selector they are shown only children who have not been outcomed.

‘Seen’ shows those with an outcome and ‘All’ shows both types.

Searching for a child in the list

To find a child, start to type any part of their name into the ‘search’ bar. This will cause the app to search the list and show only matching entries.

The following information can be searched:
1. First name
2. Family Name
3. NHS Number
4. RIVIAM Reference number.

Patient’s summary demographics

You will see a list of all received consents for children showing the child’s first name, last name, date of birth and age (in years and months), NHS number and summary address.

Consent and outcome status

Alongside the child demographics, the page displays a consent and outcome status overview.

Consent status

If the parent has provided consent this is shown under the consent heading. This shows a tick (for ‘Yes’) or cross (for ‘No’) under Consent.

Outcome status

The outcome status shows if the patient has been given the immunisation or not. A tick is shown if the vaccination has been ‘Given’ and a cross if it has been ‘Not given.

A clinician will need to outcome the immunisation for the child to enable the outcome to show.

Video walkthroughs:

1, How to view clinics on the home page and select a child

The following video shows how to:

1. Log in to the mobile app
2. View the clinics on the home page
3. Select a clinic on the home page
4. View children within the clinic
5. Select a child within the clinic
6. View consent details.

2, How to view clinics on the diary and select a child

The following video shows how to:

1. Log in to the mobile app
2. View the diary of clinics 
3. Select a clinic in the diary
4. View children within the clinic
5. Select a child within the clinic
6. View consent details.