RIVIAM Multi-agency Referral Hub Service and RIVIAM Discharge Service

User Guides

• Read the RIVIAM Discharge Service User Guide
• Read the RIVIAM Multi-agency Referral Hub Service User Guide

Multi-agency Referral Hub Service - Creating a Referral

• A Professional Referral Via The Website
• Create a Referral Via An Internal Form In RIVIAM Workflow Or The Service Directory
• A Referral Via The Hospital Discharge Service
• Confirmation Page
• PDF Copy Of The Referral

Multi-agency Referral Hub Service - Homepage

• Homepage

Multi-agency Referral Hub Service - People Page

• Search For a Person
• Create a New Referral For The Person
• Show Timeline

Multi-agency Referral Hub Service - Referrals Page

• Referrals Page Overview
• Referrals Dashboard
• Organisational Pods (or Pathways)
• RAG Status
• Key Performance Indicators

Multi-agency Referral Hub Service - Referral Management

• How To Navigate a Referral
• How to manage a referral in RIVIAM Workflow
• Lock/Unlock Referral
• Change Service Line
• Referral Priority
• Referral Status

See all 16 articles

Multi-agency Referral Hub Service - Contacts Page

• Contacts Landing Page
• Contacts Page Overview
• Search For a Contact
• How To View And Update a Contact

Multi-agency Referral Hub Service - Referrals Received From The Discharge Service

• Overview
• Discharge Status
• Discharge Dashboard
• Background Colour Coding Of Referrals
• Discharge RAG Status
• How The Overall Discharge RAG Status Is Calculated

See all 10 articles

Multi-agency Referral Hub Service - Outcomes

• Reporting Outcomes

RIVIAM Discharge Service

• Background On Discharge Service
• Online Referral Form
• Referral Email Confirmation and PDF
• Track a Discharge Referral
• Referral/s Received And Coordinated By Partnering Organisations.