User Maintenance
A person is leaving my organisation, how do I remove them from RIVIAM?
Please email RIVIAM Digital Care at support@riviam.com with the person's complete name and email address and we will remove their roles so they cannot access RIVIAM.
How do I add a new user?
Please contact the relevant manager within your organisation to request the addition of a new user and specify when they will require access to RIVIAM. Authorised managers should raise a support ticket by emailing support@riviam.com requesting the ...
support@riviam.com
If you encounter any issues, please contact us at support@riviam.com
2026 Bank holidays
The next bank holiday in England and Wales is: • Apr 3: Good Friday • Apr 6: Easter Monday • May 4: Early May bank holiday • May 25: Spring bank holiday • Aug 31: Summer bank holiday • Dec 25: Christmas Day • Dec 28: Boxing Day (substitute day
Support Checklist and FAQs
Support Checklist The following flowchart shows the steps to follow before raising a support request with RIVIAM or your IT department. To note, the RIVIAM support email address is support@riviam.com. Q: What should I check before raising a support ...