Referral Management
RIVIAM Web referral Management for BSW Children's and Adults
How to view documents and progress referrals to the next step
This article covers how to view documents and progress the referral to the next step in the referral management process: To do this, you can Select the referral. View or download the referral documents. Progress the referral to the next step. View ...
Reassign pathways
If you decide that a referral needs to be reassigned to a different pathway (or you are reassigning referrals from the Unallocated Referrals pathway), you can do this by clicking the “Reassign Pathway” button on the right-hand side of the referral ...
How to edit a referral
Step 1: Select a referral You can do this by searching for a patient using their first name, surname, reference number or NHS Number under the Patients tab. Or, below the Referrals tab, use the referral number for that referral: Image: ‘Patients’ and ...
How to manage referrals on the Referral Dashboard
This article will teach you how to manage referrals on the referral dashboard. This covers: Viewing the referral dashboard Locking and unlocking a referral Setting a referral priority Recording an event / creating a clinical note Progressing to the ...
What is the Patients Page used for?
The Patients page allows you to search for and access information about patients, including your most frequently accessed and recently selected patients. This includes: 1. Patient finder Use the patient finder to search for a patient by entering ...
Referral Management Homepage
The Homepage will enable you to find information and display shortcuts to recently accessed referrals. This will include: Current work list – This shows the cases that are locked to you ( For guidance on how to lock a referral, please see How to ...