eConsent overview

Consent is obtained from parents/guardians of children and vulnerable adults to receive the immunisation from the specific programme.

RIVIAM will build a digital consent form based on individual customer requirements and in line with their brand guidelines. The forms contain FAQs and links to additional NHS immunisation information. 

The diagram below shows the typical steps of the process of how consent can be obtained.

Once the Immunisation Team has identified the cohort to be immunised (which could be through schools or independent clinics), RIVIAM provides them with a link to an online eConsent form.

The Immunisation Team send this link out to the cohort needing immunisation for them to fill in. The link takes the parent/guardian to an online form.

For Bookable programmes, there will be an option where parents/guardians can select/book an immunisation centre and timeslot to attend a community clinic rather than receive the immunisation in school.

Once the parent has filled out the form and submitted it, they will receive a confirmation email and SMS message confirming any bookings made.

As parents/guardians fill out the form, the responses will be used to route the completed consent form for any appropriate triage, which is described in the next section.