Activating your RIVIAM account

What is this guide?

This article will take you through how to set up your RIVIAM account. This covers:

1. Receiving your activation code email
2. Activating your RIVIAM account 
3. Entering your details
4. Logging into RIVIAM.

Who should read this guide?

If you are new to RIVIAM and need help setting up your RIVIAM account.

Step 1: Receiving your activation code email

You will be sent a RIVIAM activation email. The email contains an activation code as shown below: 

Please note: if you haven’t received this email (and it’s not in your Junk or Spam mail box), please contact support@riviam.zendesk.com. 

The activation code will expire after 12 hours so you will have to select 'Forgotten Password' to be emailed a new code.

Step 2: Activating your RIVIAM account

Your direct line manager should be responsible for sharing with you the correct link to access RIVIAM.

To activate your RIVIAM account, click on “activate a new code” below the login details as shown here:

Step 3: Entering your details

Enter the below details and click “Activate”: 

1. Username / email address
2. Activation code (from the activation email)
3. Mobile number

Step 4: Logging into RIVIAM

The next page will allow you to set a password and log in to RIVIAM. You can then log in to your RIVIAM account.  Please, keep your password safe and private.