Mobile clinics
Mobile: Update Immunisations information
<br> Use these functionalities to make changes to consents on the day of the clinic using the mobile app, like in the RIVIAM web. We have introduced two new functionalities to facilitate this using the Mobile app: Update Vaccination Type ...
RIVIAM app: how to turn the "Debug" mode on
If, for any reason, you are experiencing technical issues with the RIVIAM App, we recommend that users turn the "Debug" mode on and check the error messages. With this information, users can contact support. Go to "Settings" Toggle the "Debug" mode ...
RIVIAM app: if you are offline, how do you ensure you don’t vaccinate the same child twice?
The Immunisation Team must implement procedures to ensure that each child is seen by only one nurse and exits the clinic promptly. If a child returns to the clinic a second time, the nurses must verify—by checking with the child and consulting ...
RIVIAM app: there is internet connectivity but you see that outgoing messages are queueing up
In this instance, please: Make sure you have saved and completed your immunisations on the device. Log out of the RIVIAM app. Double-click the iPad home button to open the app Switcher. Flick the RIVIAM tile up to kill the app. Image: Flick the ...
RIVIAM app: how do you know if you are offline?
If you are working offline, you will see a red bar at the top of the screen. If you received your clinic, you can work offline as long as you make sure your team is aware of the fact that they won't see your outcomes. If there is no internet ...
RIVIAM app: how does the app sync with other devices?
<br> If there are several clinicians giving vaccinations at a clinic, will the mobile app record the outcome in real-time to prevent double vaccinations? Yes, as long as the application is connected to RIVIAM’s cloud services via the Internet, ...
What happens if a child refuses their vaccination on the clinic day?
Their record should be marked as not vaccinated with a reason code of ‘child refused’. The parent or guardian will receive a missed vaccination email informing them that the child was not vaccinated at school and can invite the parent to book the ...
What happens if a child turns up who doesn’t have a consent form on the system?
The clinic staff can create a consent form for the child by talking with the adult who has parental responsibility. They can use the eConsent link to create new consent into RIVIAM Web, perform any triage and can vaccinate them, as appropriate. This ...
When does the parent get notified that their child has been immunised?
As soon as the vaccination record is marked as complete, and it is uploaded to RIVIAM, an email is sent to the parent or guardian. This could be within minutes of the child being vaccinated. A timeline event will be created stating if the vaccination ...
RIVIAM app: My clinic hasn't appeared, what should I do?
Please check with your line manager if you have been allocated to the clinic. If you have been allocated, try logging out. Then close the app, and try to log back in. If you see "Unable to send or receive messages" with a red bar at the top of the ...
When should I request a spreadsheet download or set up a mobile clinic?
Normally, if using the spreadsheet, 24 hours before. If you are attending a large school, this can take time to download, so we recommend downloading these the day before. If you are using the mobile app, we recommend that you complete triage and ...
Consents not appearing in the clinic spreadsheet or iPad
The main reasons a referral won't appear in the clinic are: The consent has no vaccination records. This usually occurs because parents have completed more than one consent form, which is considered a duplicate consent. The vaccination records will ...
Monitoring mobile clinic outcomes
<br> Users can now monitor and track mobile clinic outcomes as they are processed through to RIVIAM Web. This new functionality will give users insight into the following: The number of clinicians assigned to a clinic. The mobile outcomes ...
Connectivity: Ensuring all outcomes are sent to RIVIAM
<br> At the end of a clinic session, it is important to ensure that all outcomes have been sent to RIVIAM. On the Home Page, there are two counts of messages - incoming messages and outgoing messages. These numbers show how many messages are ...
How to record the outcomes of immunisations
&amp;lt;br&amp;gt; This section explains how to use the app to record the outcomes of immunisations. Once you log in to the app and have been allocated to clinics, you will see the list of clinics for that day. Select a clinic: Select the ...
Using the mobile app in catch up sessions or second school visits
This short training video shows you how to use the mobile app at catch-up sessions or second school visits. <br>
How to use the Mobile app in clinics
How to use the Mobile app in clinics Not yet followed by anyon <br> The Home Page The Home Page displays details of the user logged into the device. It also displays the number of incoming and outgoing messages currently being processed by the ...
Ensuring that late consents with changes are included on mobile clinic lists
When setting up clinics for mobiles, there are some important factors to remember: If a mobile clinic has been set up in advance, the clinic list of children will automatically be sent to the mobile device 48 hours before the scheduled clinic date. ...
How to set up a mobile clinic and assign staff
<br> To create a mobile clinic session, click 'New session' under 'Schedule clinics' (on the left-hand side menu): Image: New session button Complete the form with the school/clinic session details as required. This includes: Date of the ...